What to expect at your Homeward Health visit
Thank you for scheduling your Homeward Health visit. We are excited to visit with you. To ensure you make the most of your visit, please review the ways to be ready for your appointment.
Confirm the date, time and location of your visit.
Write a list of any questions you would like to discuss
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Where will my visit take place?
Your visit will be over the phone. Your Homeward Care Navigator will call you at the time of your visit.
What to expect during my visit?
Your Care Navigator will review your health history so they can discuss services that will best support you.
During your visit, you will be able to:
- Talk about any concerns or challenges on your mind—health, transportation, food, or other needs.
- Learn about Homeward's services, like help finding doctors, scheduling appointments, or setting up your patient portal.
- Explore ways to make the most of benefits you already have, such as over-the-counter benefits, mail-order pharmacy, or fitness programs like SilverSneakers.
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What happens after my visit?
Before the Care Navigator leaves, we will schedule your next Homeward appointment to keep you on track. We will send your appointment notes to your primary care provider.
If you have any questions, contact us Monday through Friday, 7 AM to 7 PM ET. TTY: 711
Frequently asked questions
Homeward accepts the following Medicare Advantage plans: BCBS Michigan and Aetna. Homeward does not accept Original Medicare, Original Medicaid, or any other Medicare Advantage plans not listed above.
Getting healthcare can be complicated, and we know how important it is to feel your best. We’re here to help you navigate your care, make health goals and establish plans to reach them. We can help with your follow-up visits and schedule appointments. We can help you get answers about your insurance coverage.
Yes. Homeward works with your existing primary care doctors and specialists to help you meet your health goals. But care goes beyond a doctor’s visit, and we can also help with things like follow-up care, medication questions, insurance benefits, connecting with local services like meal delivery, organizing rides and household chores, and more.
Call us at 844-670-2273 Monday through Friday, 7 a.m. to 7 p.m. EST (TTY users, call 711), to request an appointment or learn more about our services. Or fill out the contact form and we’ll give you a call.
No. Homeward works with your existing doctors and specialists to coordinate your care. If you don’t have a primary care doctor or are looking for a new doctor, Homeward can get you connected with one.
Homeward accepts the following Medicare Advantage plans: BCBS Michigan and Aetna. Homeward does not accept Original Medicare, Original Medicaid, or any other Medicare Advantage plans not listed above.
